Legal

Privacy Policy

Effective 11 August 2021 · Last updated 11 August 2021

Your privacy is important to us. It is Moonrig's policy to respect your privacy and comply with any applicable law and regulation regarding personal information we may collect about you, including across our website, https://moonrig.io, and other sites we own and operate.

Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: voluntarily provided information that you knowingly share with us, and automatically collected information sent by your devices when you access our products and services.

Log Data

When you visit our website, our servers may automatically log standard data provided by your browser — IP address, browser type and version, pages visited, time and date of visit, time on page, and other details. We may also automatically log error data and the circumstances surrounding it.

Device Data

We may collect data about your device including device type, operating system, unique device identifiers, device settings, and geo-location data. What we receive depends on the individual settings of your device and software.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or contact us — which may include name, email, phone or mobile number, and information about the coins, cryptocurrencies, NFTs and alt coins you interact with on the platform.

User-Generated Content

Any text, image, or video content you submit for publication is associated with your account or email address. Once published it may be accessible to third parties not covered under this privacy policy.

Transaction Data

This includes transaction records, stored files, user profiles, analytics, and other metrics generated as users interact with our services.

Legitimate Reasons for Processing

We only collect and use your personal information when we have a legitimate reason for doing so, and we only collect what is reasonably necessary to provide our services to you.

How We Use Information

  • To provide the platform's core features and services.
  • To personalize your experience of our website.
  • To deliver products and services to you.
  • To contact and communicate with you.
  • For analytics, market research, and business development.
  • For advertising and marketing — including information about products we believe may interest you.

Security & Retention

We use commercially acceptable means to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. We retain personal information only for as long as necessary to provide our services or as required by law.

Your Rights

You may request access, correction, or deletion of your personal data, withdraw consent, or object to processing. Contact us at reach@moonrig.io.

Children

We do not knowingly direct our services to, or collect personal information from, anyone under 13. If you believe we hold information about a child, please contact us so we can delete it.

Contact

For any privacy questions or requests, email reach@moonrig.io or write to us at Office A, RAKDAO Business Centre, RAKBANK ROC building, Al Rifaa, RAK, UAE.